COMMON QUESTIONS
Frequently asked questions
Can I receive a treatment plan before travelling to Guangzhou?
A specialist can review a complete medical file and advise on the appropriate department and likely next steps. A final diagnosis or treatment plan may require an in-person consultation and further examinations.
Which medical records should I prepare?
Prepare a recent diagnosis summary, pathology report and slides if available, imaging reports and original image files, laboratory results, current medications, previous treatment records and a copy of the patient's passport.
How quickly will the hospital respond?
The international patient team first checks whether the file is complete, then coordinates review by the relevant clinical department. Timing depends on record completeness and specialist availability.
Does the hospital assist with travel and communication?
After the clinical pathway is confirmed, the international patient team can coordinate medical-visa documents, airport transfer, accommodation, interpretation, admission scheduling and follow-up communication.
Are treatment results guaranteed?
No. Treatment suitability, risks and expected outcomes vary by diagnosis, stage and individual condition. Decisions require assessment by qualified clinicians, and no outcome can be guaranteed.